Shipping policy

ORDER PROCESSING
Please allow 2-3 business days to process your order. Expect an email within 1-3 business days to let you know your order is on the way!

LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to
shipping" button. Local delivery is available for addresses within 50 miles.

If the local delivery option does not show up during checkout, your order is not eligible for
local delivery.

Orders placed before 3pm local time will be delivered the same day. Orders placed outside of these hours will be delivered the next day. When your order is ready for delivery, you will receive an email with real-time tracking information.

FLAT RATE SHIPPING
Orders are generally shipped within 3 business days using but not limited to USPS, FedEx and UPS's delivery standard is 2 - 7 business days.

If you need priority shipping, please contact us at shop@collective.cards and we will offer priority rates.

DOMESTIC SHIPPING RATES AND ESTIMATES
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.

INTERNATIONAL SHIPPING
Coming soon.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Collective Cards LLC is not responsible for these charges if they are applied and are your responsibility as the customer.

REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 14 days after delivery. Please refer to our refund policy page https://collective.cards/policies/refund-policy.

If you have any further questions, please don't hesitate to contact us at shop@collective.cards.